Contact Us
Our dedicated customer support team is available to assist you with any inquiries, technical issues, or account-related concerns. We are committed to providing prompt and professional assistance to all our valued players across Canada, ensuring compliance with provincial gaming regulations and responsible gambling practices.
Support Channels and Response Times
We offer multiple convenient ways to reach our support specialists. Our live online chat feature provides immediate assistance for urgent matters during peak hours. For detailed inquiries or documentation requests, please email us at [email protected] with your account information and specific concern details.
Canadian players can also reach us by phone at 1-855-742-9876 during business hours, Monday through Friday, 9:00 AM to 11:00 PM EST. Our support team is well-versed in Canadian gaming regulations and can assist with:
- Account verification and security procedures
- Deposit and withdrawal processing inquiries
- Responsible gambling tools and self-exclusion options
- Technical troubleshooting and game-related questions